Privacy policy


This website Is owned and operated by Silke Hair Studio, Unit 1, The Old Mill, Castlerea, Co Roscommon.

Grounds for data collection

The main purpose of this page is to inform you how we collect, use and process your personal data. We are not responsible for the content or privacy practices of any other websites. This includes external links to other websites on our website.

We need to obtain and process personal data to provide products and services and to carry out our business and legal obligations.

We will not take any personal information from you that we don’t need. If we are using your data it is because we consider it necessary for our legitimate interests to do so. When you use this website you have consented to the collection, storage, use, disclosure and other uses of your personal data. This will all be discussed in our privacy policy below.

What information we collect

We collect two types of data and information from users that visit our website.

The first type is unidentified information and non-identifiable information which may be collected through the use of our site. We are not aware of the identity of the user. The non-personal information which we collect might include your aggregated usage information and technical information transmitted by your device, including certain software and hardware information for example the type of browser and operating system your device uses, language preference, access time, etc. This information helps us to enhance the functionality of our site. We may also gather information on your activity on our site for example pages viewed, online browsing, click, action, etc.

The second type of information we collect is personally identifiable information. When you are using our service we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you,

The first type of Personally identifiable information can include your full name, email address, phone number. We collect this information when you fill out a contact form or send us an email. Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information and payment details including your card details or pay pal details.

The second type of personal information we collect is your usage data and cookies

This Usage Data may include information such as your computer’s Internet Protocol (IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time you spent on those pages, unique device identifiers and other information which relates to your activity through the site.


A Cookie is a piece of information sent to your browser from a website and stored on your device. Cookies are very helpful and can be used for many reasons. They allow you to navigate between different pages efficiently, they enable automatic activation of certain features, remembering your preferences and making the interaction between the user and our Services quicker and easier. Cookies also ensure the advertisements you see are applicable to you and your interests

Some of the examples of cookies we use are:

Session Cookies: Session cookies are used to help operate our service. They are erased when the user closes the browser. Session cookies do not store information from the user’s computer

Preference Cookies: Preference cookies remember your preferences and different settings. For example the user’s chosen language.

Third Party Cookies: These cookies are used by other websites that run content on the website you are currently viewing. These cookies are mainly used for online advertisements and tracking purposes.

Cookies do not contain any information that can personally identify you although the information we store about you may be linked by us, to the information stored in and obtained from cookies.

You can disable cookies but be aware some of the features of our site may not operate properly.

Your data is processed to:

  • Provide and maintain our service.
  • Engage in communication with you about our services or queries you may have
  • To notify you about any changes to our service
  • To store customer records
  • To provide our Customer care and support
  • To notify you about any offers or promotions we have.
  • To help us monitor the usage of our service

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with email confirmations. Additionally, we use this Order Information to: Communicate with you, Screen our orders for potential risk or fraud and when in line with the preferences you have shared with us provide you with information or advertising relating to our products or services.

Finally, we may also share your Personal Information to comply with applicable laws and regulations.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at

You can opt out of targeted advertising by:





Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:

Third Parties

We share your Personal Information with third parties to help us use your Personal Information, as described above

We use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: You can also opt-out of Google Analytics here:

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us by email. Our email address is

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Data retention

Please note when you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to erase this information.


Silke Hair does not knowingly collect any Personal Identifiable Information from children under the age of 16. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records

Security of your data

The security of your data is very important to us but please be aware that no method of transaction over the internet is completely 100 percent secure. We strive to protect you personal data but we cannot guarantee its absolute security


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at